By 
Did you receive harsh feedback from an agent about your home? How to accept the feedback, and move on!
You are selling your home, and you have done your personal best to make your home “Camera Ready”. You have been waking up an hour early every single day to make sure your home is ready to show. I have just contacted you to schedule a showing, and the time works for you. The buyer’s agent shows the home, and you are looking forward to receiving an offer. However, you do not receive an offer, rather, you receive some feedback. This time, it isn’t warm and fuzzy feedback; it’s pretty harsh. What do you do?
1. Take a deep breath. It is just business. I know that this is your home that you have made memories in. You have laughed and cried in this home. However, it is on the market. We need to see this feedback. We can learn from the feedback! It is important how potential buyers view your home with their perspective. Maybe there are things we can change?
2. Analyze the feedback: Can you fix it, or can you not fix it? Cleaning, repairs, and price can all be fixed. But it depends… is it minor or major? How much will it cost? Everything is negotiable. Location to a busy street, commute to client work is not something you can’t fix. If the potential buyer needs something closer to work, or a different layout, don’t take it personal. The agent is letting you know why the house is not the one.
3. Ask yourself “Did I do my personal best getting the Camera Ready today?” If you didn’t change out the cat litter, then don’t be surprised if someone says your house stinks. If you didn’t put the dishes away, or make the beds, then don’t be surprised if the buyer’s agent says, it’s too messy. If an agent comments on the price, we can ask if they pulled similar homes to compare.
4. Remember… your home had a showing! You need to remember that not all homes are shown 3 times in the first day, or take two weeks for the first showing. There are several factors to consider. Is it a buyer’s market or seller’s market, price range, time of the year your home is on the market, weather, holidays/community events, location…
As your REALTOR®, I am honored to have the opportunity to list your home. There will ups and downs during this journey, and I am so thankful that I am a part of it! When we receive feedback from an agent, it is an opportunity to learn and make adjustments as needed. If you are doing your personal best to get your home Camera Ready everyday, then I couldn’t be more proud of you!
Kelly Raulston
“Reliable and Ready” REALTOR® since 2016. I was born in Monroeville, Pennsylvania, but was raised in Texas since 1997. When I found out we were moving to Plano, Texas, I remember looking forward to riding a horse to school and a brand-new pair of cowboy boots! Growing up in Plano prepared me to be competitive, quick, and to have a strong work ethic.
I graduated from Stephen F. Austin State University in Nacogdoches, Texas. Axe’em Jacks! That is where my love for East Texas began. The nature, warm smiles, football games, and community values can't be beat! I graduated summa cum laude with a degree in Interdisciplinary Studies. I was a middle school math teacher in Tyler, Texas. I met my husband, Travis, in Sunday school, and we have been married since September 2016.
I love being a REALTOR® in East Texas! Relationships are genuine, the area is beautiful, and the market is rockin’! I am an involved REALTOR® to better the community. Some of the organizations I am involved with are: The Professional Development Committee, Texas Real Estate Political Action Committee, and Tyler Educational Networking Group. Some awards I have won were “The Hustle Award” in 2016, and “Rookie of the Year” in 2017.
When I am not working with my clients, I like to spend quality time with my friends and family doing the following: running, target practice, read and participate in book club, and playing with my dachshund Greta.
